Data Usage

Please read these terms carefully before using our software.
Version : V202406 at the date of June 1, 2024

1. What information do we collect?

We collect personal information when you register for our services, participate in our activities, or contact us. This information may include your name, contact details, address, and payment information necessary to process your purchases.

To ensure the security and functionality of our services, we also automatically collect certain information, such as the IP address, browser and device characteristics, and other technical information. We use cookies and similar technologies to collect this data.

It is your responsibility to provide truthful, complete, and accurate personal information and to inform us of any changes. All payment data is stored at Stripe (see their privacy policy here).

2. How do we use your personal information?

We use your personal information for several reasons, including to fulfill our contractual obligations, comply with legal obligations, pursue our legitimate business interests, and with your consent.

Here is how we use the information we collect:

  • Marketing communications: With your consent or according to your preferences, we or our third-party business partners may send you marketing and promotional communications. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].
  • Order management: We use your information to manage your orders, payments, returns, and exchanges.
  • Testimonials: With your consent, we may use your name and testimonial for our services. You can update or delete your testimonial by contacting us.
  • Feedback: We may use your information to request feedback on your use of our services.
  • Security: We use your information to monitor and prevent fraud, ensure the security of our services, and protect our rights and properties.
  • Legal requests: We may use your information to respond to legal requests and prevent harm.
  • Data analysis: We use your information to analyze usage trends, evaluate the effectiveness of our promotional campaigns, and improve our services and products. This information is used and stored in an aggregated and anonymous manner.

We are committed to respecting your rights and preferences regarding personal data and only use this information in accordance with your choices and consents.

3. Do we share your information?

We respect the confidentiality of your personal information and only share it in certain circumstances. These cases include complying with legal obligations, providing our services, protecting your rights, fulfilling our business obligations, or if you have given us your consent.

Here are the cases where we may share your information:

  • Legal obligations: We may need to disclose your information in response to a court order, or to investigate and act on potential violations of our policies.
  • Provision of our services: We may share your information with selected third parties who help us provide our services. This may include payment processing, data analysis, email delivery, hosting services, customer support, and marketing.
  • Business transfers: Your information may be shared as part of business negotiations.

We do not sell or rent your personal information to third parties for promotional purposes, unless we explicitly mention it in this policy.

4. Who do we share your information with?

We only share your information with specific entities for precisely defined reasons. Currently, we share certain information with Google Analytics for the analysis of our websites and mobile applications.

5. Use of cookies and tracking technologies

We use cookies and other tracking technologies, such as web beacons and pixels, to collect or store information. For more information on our use of these technologies, please contact us at [email protected].

6. How long do we keep your information?

We retain your personal information only for as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required by law (e.g., for tax or accounting obligations). Generally, this period corresponds to the duration of your account with us.

Once this period has expired, we delete or anonymize your data. If these actions are not possible (e.g., your data is stored in backups), we secure and isolate your information from any further processing until deletion is possible.

7. Protection of minors' data

Our services are not intended for children under 18, and we do not knowingly collect or market their data. If you are under 18, you must be at least 18 years old or have the authorization of a parent or guardian to use our services. If we become aware that we have collected personal data from a user under 18, we will act promptly to delete such data. If you notice that information has been collected from a minor, please contact us at [email protected].

8. Rights regarding your personal data

Depending on your place of residence, especially if you reside in the European Economic Area, you have several rights regarding your personal data. You can access, modify, or delete your account at any time. Additionally, you have the right to request access to your personal information, its correction, deletion, restriction of its processing, and, where applicable, the portability of your data. Under certain conditions, you can object to the processing of your personal information. To exercise these rights, please use the contact details provided below. If we have obtained your consent to process your personal data, you have the right to withdraw it at any time, although this does not affect the lawfulness of the processing carried out before this withdrawal.

If you are a resident of the European Economic Area and believe that the processing of your personal data is in violation of data protection laws, you can file a complaint with the competent data protection authority. The contact details of these authorities are generally available online.

To view, modify, or delete your account information, you can go to your account settings page or contact our customer service. If you request the deletion of your account, we will deactivate or delete your account and your information from our active databases. However, some information may remain in our archives to comply with legal obligations, prevent fraud, resolve disputes, or enforce our terms of use.

Most web browsers automatically accept cookies, but you can change your browser settings to refuse or delete cookies. Note, however, that this may disrupt certain features or services of our site.

If you want to avoid personalized advertising on our service, you can adjust your settings accordingly.

Finally, you can unsubscribe from our marketing mailing list at any time by clicking the unsubscribe link in each email we send you or by contacting us using the contact details provided below. However, please note that we will need to continue sending you service-related emails to ensure the administration and use of your account.

9. Changes to this privacy policy

We are committed to ensuring that our privacy policy is always in compliance with applicable regulations and will update it accordingly.

Our privacy policy may be modified from time to time. The "Last Updated" date will indicate the entry into force of the latest version. If we make significant changes to this policy, we may notify you by posting a prominently visible notice of these changes or by sending you a direct notification.

We recommend that you regularly review our privacy policy to stay informed about how we protect your data.

10. How to contact us about this policy?

If you have any questions or comments about this policy, please contact us by email at [email protected].

According to the legislation of certain countries, you have the right to request access to the personal information we collect about you, modify it, or delete it under certain conditions. To view, update, or delete your personal information, please send us an email or contact us directly via the chat from the Leadnlead back office. We are committed to responding to your request within 30 days.

For any additional questions or if you would like to obtain clarifications, please do not hesitate to contact us at [email protected].